FAQ

How do I place an order?
You can navigate though our product and order by your self or you can have one of our agents help you doing son via chat support.

How long does delivery take?
If order is placed before 4 PM it will be shipped out towards your delivery address the second working days, We’re currently teamed up with Fetchr for all deliveries within the UAE.

Are orders prepared and delivered fresh?
Yes, All orders are prepared (including baked goods) right after receiving the order the immediatly shipped out.

Can I cancel my order?
Yes, if it hasn’t been shipped yet you can cancel, to do so please contact us via the many contact channels avaible

What payment methods are accepted?
We currently only accept Cash on delivery payments, online payments are being prepared for you and will be launched soon.

Is The Date Room a registered business inside the UAE?
Yes, The Date Room Trading LLC and Paramount Foodstuff LLC are both a local UAE company registered in the ecomony departments of Dubai and Abu Dhabi with the Tax Registration Number: 100231217900003

How to maintain the fresh taste of the dates?
The date Room premium dates will maintain freshness when stored at temperatures that do not exceed 18°C. Avoid heat, humidity, and direct sunlight.

Cant find your question? please contact us.